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Dropbox scam

Dropbox scam

Zayan1952
Explorer | Level 3

I feel that Dropbox is nothing but a scam, they claim you have free storage space than lock you out unless you pay

8 Replies 8

Mark
Super User II

They dont lock you out. You can use it without restrictions as long as you stay under limit. Once over limit they simply stop syncing, but, you can still log on and view what is already there. 


 


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Zayan1952
Explorer | Level 3
Not true. I am way less than the limit, every path I tried is page that want me to upgrade. Even my daughter sent me share link I can’t view it. 😡😡😡

Walter
Dropbox Staff

Hey @Zayan1952 - sorry to hear about this.

 

Could you send us a screenshot of the page you get stuck on so that we can have a visual too? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Zayan1952
Explorer | Level 3
I constantly getting upgrade notifications even though I have less than twenty percent of the minimum storage, and I can't access my account anymore. No, a Dropbox error prevents me from sending screenshots.

Mark
Super User II

Why cant you access the account? We need more info here?

 

And have you checked www.dropbox.com/backups ?


 


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Zayan1952
Explorer | Level 3
The snapshot are bouncing back, do you have real email?

Zayan1952
Explorer | Level 3
I can’t

Mark
Super User II

www.dropbox.com/support is how to contact Support

 

Or, click on the 'photo' icon on the forum pages. 


 


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    Mark Super User II
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    Zayan1952 Explorer | Level 3
What do Dropbox user levels mean?