two-step verification

[Zee_3]

I can’t get on my Dropbox account says will send me two-step verification code but I don’t receive an email.

[maher1982]

Hello Zee, Have you inspected your email's spam/junk folder to verify if the emails ended up there somehow?
You can also include the email address no-reply@dropbox.com to your address book and then attempt sending the email again.

Please make sure that you are checking the correct email also.

[Zee_3]

I have tried both still with no luck

[maher1982]

Then I suggest you reach out to Dropbox support for further assistance.

[Megan]

Hey @Zee_3, welcome to our Community!

If I'm not mistaken, I feel like you're talking about our 6-digit-security code, and not our 2FA, since you can't receive the latter via email.

I'd be happy to send you an email, in order for us to have a closer look into this. Would that be okay?

Let me know!