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File Request option missing on macOs after File Provider update

File Request option missing on macOs after File Provider update

leolaurettimusic
Helpful | Level 6

Hello

 

Since I've updated to File Provider on my MacOs Desktop App, I'm not seeing the 'Request Files' option after right-clicking a folder.

I can still request files for each specific folder via the website file request form, but the ability to right-click and request files directly from the folder that you wanted just made the process A LOT faster.

 

Why is it gone and how can I bring it back?

1 Reply 1

Nancy
Dropbox Staff

Thanks for posting about this on the forum, @leolaurettimusic

 

Besides the “Request files” option, are you seeing other Dropbox options in your context menu, like “Share”, “Send a copy” etc? 

 

Besides that, I’d like to know your OS version, as well as the syncing status and app version of your Dropbox app. 

 

Let me know, and we’ll go from there.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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