Cannot see all of my files

[taskleton]

New office iMac, running Sonoma 14.2.

Shared Dropbox account with hubby.

In Finder I can can only see "me only" files, not our shared "root directory". 

Can see all files in Dropbox.com. Btw: all files are online only.

Bought another iMac in 2023, did the install and everything went smoothly. On that machine I can see all files in Finder.

Have Dropbox Standard with 3 licenses (only using 2 currently).

Help! Not a techie so please keep it understandable. Thanks!

[Jay]

Hi @taskleton, thanks for bringing this to our attention.

Could you attach a screenshot showing the Dropbox folder as it appears in Finder and on the website to understand what you're experiencing?

This will help me to assist further!

[taskleton]

[Removed as per Community Guidelines]

[taskleton]

And now this came up when I tried to save a file in one of my Lynn Taska (me) file folders:

[Removed as per Community Guidelines]

I was able to grant myself access but why was I asked this? This is all odd

 

[Jay · Accepted solution]

Thanks for the images. Do you have selective sync enabled and preventing entirely folders from being visible on your computer?

[taskleton]

That was the problem. Thank you!!!

[Jay]

Glad to have helped out on this matter, enjoy the rest of your week!

[taskleton]

Hi Jay, can you take down my images? thanks

[Jay]

No problem, all done!